FAQs

Troubleshooting & Guides

We can deliver speeds comparable or faster than most cable and DSL providers. Our robust network is backed by multiple Gigabit connections to the internet unlike many other providers who rely on one T1 line. Also, unlike cable or DSL modems your upload and download connection speeds cHOW FAST IS Better Buisness Solutions’ SERVICE?
an be the same and latency is generally much lower! This means we can offer faster more consistent connectivity!! We can also offer point to point connectivity across any of our coverage area and work with several other companies to provide cross connects between networks to provide private connectivity between locations. Contact us today for a free quote and to see how we can meet your connectivity needs.

Better Buisness Solutions will help you get all the hardware you need to get up and running. This includes a subscriber unit antenna, radio, all the equipment to connect it to your computer, and all of the mounting equipment.

No. Better Buisness Solutions is your Internet Service Provider through your “always on” connection.

CAN I STILL KEEP MY OTHER INTERNET SERVICE PROVIDER’S (ISP) E-MAIL ADDRESSES?
As long as you are still a customer with your previous ISP as well, you can still keep your other ISP e-mail addresses.

WHY IS MY NEIGHBOR ABLE TO RECEIVE Better Buisness Solutions’ SERVICE AND I AM NOT?
In order to receive service, you must have line of sight to one of Better Buisness Solutions’ towers. Trees, buildings, etc. may interfere with line of sight from one home/business and not from another.

Yes. Additional charges apply – please contact us for details.

Better Buisness Solutions REMOTE SUPPORT CLIENT
Download AnyDesk
Once you have the above program downloaded to your PC, give our support line a call so that one of our technicians can further assist you:
402-380-7620

Yes! Better Buisness Solutions offers residential service as well as a wide range of business services including web hosting

For any wireless internet-related questions or billing concerns, you can contact our support staff by phone at 402-380-7620 from 9:00 a.m. to 6:00 p.m. (CST) Monday through Friday or email us at info@bigredne.com. After hours support is available to business, residential and dedicated service level subscribers by calling 402-380-7620 and choosing option 3 or emailing techsupport@bigredne.com. Please make sure to include your name, address, phone number and a brief description of your problem.

Any modern Operating System, including:
Windows, Mac, and Linux

CPU Speed: 100MHz or higher

Memory: 32 MB RAM

20 MB of free hard drive space

No. Better Buisness Solutions will never tie up your phone line. With Better Buisness Solutions you can talk on the phone and surf the internet at the same time.

Better Buisness Solutions does not require you to sign a contract.

Yes. You can have as many computers on your private, internal network as you would like. We provide a single connection that can be connected to a router to provide multiple connections to a private network. Router must be purchased separately.

Not at this time.

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